Medical Secretary

Location: New Haven, CT

Schedule: Contract Temp, 37.5 hours/week

Pay Rate: $28/hour

We are seeking a highly organized and customer-focused Medical Secretary to support daily operations in a fast-paced clinical setting. The ideal candidate will be detail-oriented, professional, and comfortable managing both patient interactions and administrative workflow.

Key Responsibilities

• Answer and triage phone calls, including urgent requests; provide information and direct callers appropriately.
• Schedule and update patient appointments, provider calendars, and monthly clinic schedules; manage changes, cancellations, and bump lists.
• Greet patients and visitors, verify insurance, update records, and process payments and encounter forms.
• Book diagnostic tests, specialty appointments, and surgical procedures; ensure patients receive required instructions and paperwork.
• Prepare reports, correspondence, and patient documents; maintain filing systems and office supply inventory.
• Handle incoming mail, medical records and forms

Qualifications

• Strong communication and customer service skills
• Proficiency in scheduling systems, EPIC experience
• Ability to multitask and maintain accuracy in a busy environment
• Previous administrative experience in a Medical Office/Department

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.